Welcome package up to C$20,000 + 500 FS
Welcome to LevelUp. The package is spread across your first five deposits, and our lobby opens straight in your browser, so you can try a game, pick a welcome option and fund your account in CAD.
Our lobby tabs are Lobby, Top, New, Live, Instant, Slots, Trending, Bonus Buy, Table, Jackpot, Exclusive and BTC, so you can jump straight to the format you like.
Our slots run from classic reels to Megaways and hold-and-win games where coin symbols stick and trigger respins. Next to them you find roulette, blackjack, baccarat and video poker, live dealer tables with real croupiers, and instant-win formats such as Plinko and crash games.
Every title can be opened in demo mode with play money and no account, which helps on unfamiliar mechanics before you stake anything. We publish the RTP we run inside every game, so you can read the payout setting before you start.
Our Exclusive row lists LevelUp titles such as Dragon Wealth Link, LevelUp Chicken Route, Elvis Frog in LevelUp Casino, LevelUp Bonanza, Caliente de Chili, Phoenix Inferno, 4 Enchanted Roses: Hold&Win, Jester's Coin Tricks, The Castle of Slotenstein, Level Up Cash Pig, LevelUP Piggy Rush and LevelUp Imperial Relics.
Game availability differs across Canada because some studios apply provincial restrictions. Ontario, Quebec, Alberta, British Columbia and Manitoba each see a slightly different library, and live dealer tables are affected more than slots. After login our lobby shows what is open to you, and our support team can confirm a specific title for your province.
Your first deposit unlocks a choice of three welcome options. You pick one, and the other two become unavailable.
| Deposit | Bonus | Free spins |
|---|---|---|
| C$20+ | 150% up to C$1,000 | 50 FS |
| C$50+ | 175% up to C$1,500 | 75 FS |
| C$100+ | 200% up to C$3,000 | 100 FS |
The wagering requirement is 35× the bonus amount. The bonus runs for 14 days from the qualifying deposit, and free spins stay valid for 72 hours after activation. Winnings from the cash bonus and from the free spins are both capped at 3× the bonus amount.
Your second, third, fourth and fifth deposits each come with three options of their own, under the same 35× wagering, 14-day bonus window and 72-hour free spin window.
Only one bonus can be active at a time, and deposit bonuses cannot be combined. Unless an offer says otherwise, a bonus is wagered 40 times and stays valid for 14 days from the moment it is received. While you wager, the maximum bet is 80 CAD by default, and this also counts doubled bets and bonus rounds bought inside a game. Only games in the Wagering category count, some slots count at a reduced rate depending on the studio and its RTP, and instant, table and live dealer games do not count. Jackpot games cannot be played with bonus money at all.
Real money is used first, and once the bonus money is used, the bonus is removed. You can cancel a bonus before wagering without losing your own funds. If you withdraw your deposit before the wagering is complete, the bonus and its winnings are void and any remaining funds are paid to you. Casino bonus funds stay in our casino section until wagering is complete. Sportsbook bets placed with them are annulled, and any winnings from them may be confiscated.
Bonus offers are limited to one per person and family, home address, email, IP address, phone number, payment account and device. Bonus timing runs on Coordinated Universal Time.
No-deposit bonuses become available only after email verification, and you can apply a no-deposit code in the Promotions section after you sign up or log in. To cash out their winnings you complete KYC and make at least one deposit wagered 3 times. Depending on the promotion, the bonus winnings must be wagered 40× or 70×, and no-deposit free spins are valid for 24 hours unless the promotion states otherwise. The maximum win is limited and varies by promotion, and you can use one no-deposit bonus between deposits.
Our loyalty programme has 12 levels, from Launch Pod at the start to Ascendant Ark at the top.
You earn Loyalty Points by betting real money. To keep your rank, you need to earn enough points within 30 days.
Weekly Spin Supply opens from Level 1, and weekly Cashback starts at Level 4. Monthly Cash Fuel is a 100% reload bonus from Level 7, the level where higher cashout limits also begin.
Cashback is calculated on net losses and reaches up to 15% at the highest levels, with a wagering requirement set for each level. VIP membership starts at Level 8 and brings a personal VIP manager, exclusive gifts and special occasion bonuses. If you already hold VIP status from another casino, you can apply for a status match. It needs at least $100 in total deposits or 5+ deposits on your account together with that active VIP status. You send two screenshots, the email confirming your VIP status and proof of your level or bonus history, and we review the request within 24 hours.
Real-money play after your first deposit earns comp points. At a studio with 100% contribution, 32 CAD wagered earns 1 comp point, and studios at 80% or 60% contribution award points proportionally. Card games, roulette, poker and video poker contribute 5%. Live games do not contribute. From 100 points you can exchange comp points for real money, and the rate can vary with your currency. Mission stages unlock extra comp points, no-deposit bonuses and free Lootboxes, and you need automatic bonus issuance switched on in the deposit window to receive them.
Every deposit is fee-free and lands in your balance straight away.
You can deposit with credit card, Interac®, Apple Pay, voucher, e-wallet, Bitcoin, Bitcoin Cash, Ethereum, Litecoin, Dogecoin and USDT. Interac® takes C$30 to C$3,000 per transaction, and the minimum deposit amount is 20 CAD. Every method must be registered in your own name, because third-party payments are not accepted.
Interac®
Apple Pay
Bitcoin
Bitcoin Cash
Ethereum
Litecoin
Dogecoin
USDTWe aim to process withdrawals within up to 1 hour, and verifying your account in advance speeds up future withdrawals. Identity checks can hold a payout until verification is complete. The minimum withdrawal is 10 EUR or an equivalent, and the maximum depends on the payment method. Withdrawal limits are 3,000 CAD per day, 7,500 CAD per week and 15,000 CAD per month, and the monthly limit resets on the first day of the month. Promotional terms can set other limits, and exceptions are possible for players with a higher VIP status. Real-money winnings are capped at €250,000 or the equivalent. If you wagered less than three times your last deposit before asking for a withdrawal, we may charge processing fees for the deposit and the withdrawal.
Beyond the regular lobby, we run a jackpot, daily cash drops and leaderboard tournaments, and you can keep LevelUp one tap away as a web app. You can also invite friends and get C$50 per friend who registers with your link and deposits C$25 or more.
The Jackpot Master has three tiers. Pioneers starts at a C$2 min bet, Legends at a C$8 min bet and Titans at a C$20 min bet. Real cash prizes are paid out, and all slots are included.
Every day we release four drops of $150 each, in the windows 07:00–09:00 UTC, 09:00–11:00 UTC, 11:00–13:00 UTC and 17:00–19:00 UTC. Bets from $1 or the equivalent in your currency qualify, winners are selected randomly in each window, and the prize lands as real money with no wagering requirement. Our other tournaments run with their own leaderboards.
On iPhone, open LevelUp in Safari, tap Share and choose Add to Home Screen. On Windows or a Mac, open LevelUp in Chrome outside Incognito mode and use the install icon in the address bar.
Opening an account takes one form, and a few account rules apply from the first day.
Click the sign-up button and fill in the form. Your account is accessible immediately.
We accept one account per user, IP address, computer or household. When you register, you confirm that you are not using a VPN.
On request you provide ID, proof of residence and documents on the source of your funds. Documents need to be in Latin or Cyrillic script, otherwise we may ask for a video verification showing you with your documents. If we cannot reach you within two weeks of a withdrawal request, your account may be locked, and winnings may be forfeited if complete KYC information is not supplied within 40 days of the request.
Gambling is entertainment with a cost, and these tools help you keep it that way.
You can set a Deposit Limit, a Loss Limit and a Wager Limit for a day, a week or a month. Deposit limits cannot always be applied to cryptocurrency transactions. Casino loss and wager limits are currently not applicable for Sportsbook bets.
A decrease in the limit takes effect immediately. An increase needs email confirmation and starts only after your previous limit of the same type expires.
A cooling-off period runs for 1 week, 1 month, 3 months or 6 months. It starts immediately, blocks fiat deposits and promotional offers, and still lets you withdraw your remaining funds. Some cryptocurrency deposits may still go through during this period, and your account is re-activated automatically when it ends.
You can choose self-exclusion for 6 months, 9 months, 1 year or indefinitely. Your account is disabled at once, fiat deposits and promotions stop, and the period cannot be reversed early. You can still request a manual withdrawal of your remaining balance through our support team. That balance is paid within our withdrawal limits, and verification can still be required.
You can set limits in your account or via LiveChat and email support. If play starts to feel compulsive, help is free and confidential from the Canadian Centre on Substance Use and Addiction and provincial problem-gambling helplines. Gamblers Anonymous and Gambling Therapy also offer support. When we detect signs of gambling addiction, we may close the account and suspend access to our games.
Novatrix SRL, registration number 3-102-893958, with its registered address in Cartago, Costa Rica, holds licence ALSI-202508056-FI2 from the Government of the Autonomous Island of Anjouan, Union of Comoros.
You must be 19+ in most provinces and 18+ in Alberta, Manitoba and Quebec to play with us.
Our support team answers through live chat and email. You can also follow our news on WhatsApp and Telegram.
Use the forgot password link on the login page and enter your email address. You receive an email with a link to create a new password. After registration the email address on your account cannot be changed.
You can play in EUR, CAD, INR, BTC, ETH, LTC, DOG, USDT, TRX, XRP and SOL. To add one, open your profile, choose Add currency and pick it from the list, then click Select on the currency you want to use.
After six consecutive months without logging in, your account becomes dormant. While it holds a positive balance, we may charge a monthly administrative fee of at least 25 EUR or an equivalent amount.
